Return & Refund Policy

At Zee Sales LLC, we understand the importance of customer satisfaction and strive to provide a seamless shopping experience. We have implemented a comprehensive return and refund policy to ensure that our customers can shop with confidence.

Return Policy

If you are not completely satisfied with your purchase, you may return the item within 1 month from the date of purchase. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer support team at support@zeesales.com. Our team will guide you through the return process and provide you with a return authorization number. Please include this number on the package when returning the item.

Once we receive the returned item, our team will inspect it to ensure that it meets the return criteria. If the item is approved for return, we will process the refund to your original payment method within 5 business days.

Refund Policy

If your return is approved, we will initiate a refund to your original payment method. The refund amount will be the full purchase price of the item, excluding any shipping charges.

Please note that it may take some time for the refund to be reflected in your account, depending on your bank or credit card company's processing time.

Exclusions

There are certain items that are not eligible for return or refund:

  • Gift cards
  • Downloadable software products
  • Personalized or customized items

If you have any questions or concerns regarding our return and refund policy, please feel free to contact our customer support team. We are here to assist you and ensure that you have a satisfactory shopping experience with Zee Sales LLC.